outlook 2016 not receiving emails automatically

Simply select them, go to the 'Move' feature and choose to move it to the focused folder. Some emails might be present in the Other folder instead. If you think that Outlook 2016 not receiving emails, then check the Other folder. It automatically prioritizes our important mails in the Focused folder. The new versions of Outlook inbox have two default folders – Focused and Other. You can also try the Sweep feature on Outlook, which would automatically delete old emails from a sender. To fix this, you can just go to the Junk, Inbox, or any other folder and delete all the unwanted emails. Needless to say, if your inbox is full and does not have enough free space, then Outlook would not receive emails. If it is marked red, then it means Outlook is not available presently. Simply go to Outlook's Service Status page and check its current status. Also, Outlook's service might be down currently as well. Therefore, you can restart your computer and make sure it is connected to a stable connection. Check the Internet Connection and Outlook ServiceĬhances are that there could be a problem with your system's internet connection. This will move the email to your inbox and would make sure the same action won't take place for the respective email id again.Ģ. Just open the email, go to its Actions > Junk Email, and mark it as non-junk. Chances are that you could have got the email, but Outlook marked it as junk instead. Check the Junk Folderīefore you take any drastic measures, make sure that you have checked the Junk folder in Outlook. In Mail, click Email accounts, then double-click on the IMAP account, click More Settings and follow the instructions above.Hopefully, the video has solved your problem, but if not, no worries, below are some other solutions we prepared for you: 1. If you do not see Mail, change the 'View by' option from Category to Small Items. Enter INBOX in the Root folder path fieldĪll default folder will show up as top-level ones and mail will start populating to the Inbox folder.Īdditionally, these settings can be accessed from the Windows Control Panel > Mail.

In Outlook 2019, navigate to File > Account Settings > Account Settings.

Navigate to More Settings > Advanced and enter INBOX in the Root folder path field.

Select the IMAP account and click Change (or double-click the IMAP account name).

In Outlook 2013/2016, navigate to File > Info > Account Settings > Account Settings:.Important: create a backup of Sent Items folder before making any changes. Until Microsoft releases an update to fix the issue, use the following workaround: show up as the subfolders of the Inbox folder. Sent Items, Outbox, Junk Email folder etc.This is a known issue with Outlook 2013/2016/2019 connecting via IMAP.

Outlook 2016 not receiving emails automatically